Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal details: Name, address, phone number, and email address.
Vehicle information: Make, model, registration number, VIN, service history.
Payment information: Billing address and payment method details (processed securely via trusted payment providers).
Communication data: Any messages, emails, or feedback you send us.
Website usage data: When you visit our website, we may collect cookies or analytics data to help improve our site and services.
2. How We Use Your Information
We use your personal information to:
Provide and manage our vehicle servicing, repair, and MOT services.
Communicate with you about bookings, quotes, or service updates.
Process payments and issue invoices.
Send service reminders or relevant updates (only if you’ve opted in).
Meet legal, tax, and regulatory obligations.
We do not sell or share your information with third parties for marketing purposes.
3. Data Storage and Security
Your data is stored securely on password-protected systems and, where applicable, in locked physical files.
We use appropriate security measures to prevent unauthorized access, loss, or misuse of your personal data.
4. Sharing Your Data
We may share limited data with trusted third parties only when necessary, such as:
Payment processors.
Insurance or warranty providers (when required).
IT or accounting service providers who help us operate securely.
All third parties are required to keep your data safe and use it only for agreed purposes.
5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us using the details below.
6. Cookies and Website Analytics
Our website may use cookies to improve user experience and collect anonymous statistics. You can disable cookies through your browser settings if you prefer.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Kl Property Maintenance
34 Crofton Road ,Lincoln,LN34NL
enquires@klpm.co.uk
01522 589506